Thank you for choosing Gerald Trujillo. We are committed to providing our customers with fast and reliable shipping services.
Order Processing Time
All orders will be processed as quickly as possible following payment confirmation. Typically, orders are processed and dispatched within one business day. Orders submitted on weekends or U.S. federal holidays will be processed on the next business day.
Shipping Time
We offer expedited shipping services within the United States.
Estimated Delivery Time: 2 Business Days
Delivery time is calculated from the moment the order is dispatched.
Deliveries to remote areas, as well as delays caused by severe weather, peak holiday seasons, or force majeure events, may result in slight delays to the estimated delivery time.
Shipping Partners
To ensure your order arrives safely and on time, we partner with the following reputable logistics providers:
UPS
FedEx
United States Postal Service
The specific carrier used will be automatically selected based on your shipping address, package dimensions, and logistical arrangements.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing tracking information. You can use the provided tracking number to monitor the real-time status of your delivery.
Shipping Address
Please ensure that you provide an accurate and complete shipping address. Customers may be held responsible for any delivery delays, return shipments, or additional shipping fees resulting from an incorrect address provided by the customer.
Shipping Coverage
Currently, we primarily provide shipping services to addresses within the United States (including the contiguous 48 states). Shipping restrictions may apply to certain regions; please refer to the checkout page for specific details.
Special Note on Clearance Sales
Due to ongoing operating losses, Gerald Trujillo is currently conducting a clearance sale to liquidate inventory. For large orders, certain items may sell out earlier than anticipated. In the event of insufficient stock, we will notify the customer promptly and process a refund.
Contact Us
If you have any questions regarding shipping, tracking, or the status of your delivery, please contact our customer service team via the “Contact Us” page on our website. We will assist you in resolving your inquiry as quickly as possible.